A 96fcom respects your personal data and fully complies with the General Data Protection Law (LGPD, Lei nº 13.709/2018). This policy explains what we collect, how we use it, who we share it with, and what your rights are as a user.
A summary of the most important points before you read our full privacy policy
96fcom collects only the data strictly necessary to provide its services — registration, identity verification, payment processing, and fraud prevention. We do not collect data that lacks a clear and legitimate purpose.
All personal data processing on the platform follows the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, port, and request the deletion of your personal data at any time.
All communication between your device and 96fcom — including registration details, banking information, and Pix transactions — is protected by 256-bit SSL encryption, the same standard used by Brazilian banks and fintechs.
96fcom does not sell, rent, or share your personal information with marketing companies or any third parties for commercial purposes. Data sharing occurs only when necessary to provide our services or when required by law.
At any time, you may request a full copy of your personal data stored on the platform, correct outdated information, or request deletion — except where retention is required by law, such as in the case of financial records.
96fcom uses cookies to improve your experience on the platform. You can manage your cookie preferences through your browser settings. Essential cookies cannot be disabled, as they are required for the basic functioning of the service.
From registration to withdrawal, every step is protected and serves a specific, legitimate purpose
You provide your data when creating your account — name, CPF, email, phone number — and when making financial transactions via Pix, card, or boleto.
Your data is used to verify your identity (KYC), prevent fraud, and ensure that only eligible users access the platform.
Data is stored on encrypted servers for as long as necessary to fulfill applicable legal and contractual obligations.
At any time, you can access, correct, port, or request the deletion of your data by sending an email to our support team.
Lei nº 13.709/2018 grants you the following rights regarding your personal data at 96fcom
Request a complete copy of all personal data 96fcom holds about you — delivered in a readable format within 15 business days.
Correct incomplete, inaccurate, or outdated information — such as your name, address, or email — by reaching out to customer support at any time.
Request the deletion of your personal data when processing is no longer necessary or when you withdraw your consent.
Request your data in a structured format to transfer it to another data controller, in accordance with ANPD regulations.
Object to the processing of personal data in cases where it is not strictly necessary for the delivery of the contracted service.
Find out which third parties 96fcom shares your data with, for what purposes, and how long it is retained.
To exercise any of these rights, send an email to suporte@96fcom.net with the subject line "LGPD — [your name]". We respond within 15 business days.
This Privacy Policy describes how 96fcom ("96fcom", "we", "our") collects, uses, stores, and protects the personal data of users ("you", "user") who access or use the services available at 96fcom.net — including Sports Betting, Live Casino, blackjack, crash games, slots, and all other products on the platform.
A 96fcom is committed to protecting its users' privacy and operates in full compliance with the Brazilian General Data Protection Law (LGPD, Law No. 13.709/2018) and other applicable Brazilian legislation. By creating an account and using our services, you agree to the terms of this Privacy Policy.
By creating an account and using the services of 96fcom, we collect the following personal data that you provide to us directly:
When you access and use the platform 96fcom, we automatically collect the following technical information:
A 96fcom processes personal data exclusively for the following legitimate purposes, as provided under the LGPD:
A 96fcom does not use your data for third-party advertising purposes or to build behavioral profiles unrelated to the provision of our services.
A 96fcom does not sell users' personal data. Information is only shared with third parties in the following specific and necessary cases:
We share data with companies that provide essential services for the platform's operation, including payment processors (to handle transactions via Pix, credit/debit card, PicPay, and Mercado Pago), cloud infrastructure providers, identity verification (KYC) companies, and Live Casino and slots game providers. All these partners are contractually required to process data only for the agreed purposes and to maintain appropriate security standards.
A 96fcom may share data with Brazilian governmental, regulatory, or judicial authorities when legally required to do so — for example, in response to court orders, requests from the Financial Activities Control Council (COAF) in the context of anti-money laundering efforts, or other formal legal demands made in accordance with Brazilian law.
We may share information when necessary to protect the rights, property, or safety of 96fcom, our users, or the general public — for example, in fraud investigations coordinated with other platforms in the industry.
A 96fcom implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Key security measures include:
In the event of a security incident that may affect your personal data, 96fcom will notify affected users and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.
Under the General Data Protection Law (Lei nº 13.709/2018), you have the following rights regarding your personal data processed by 96fcom:
To exercise any of these rights, please contact us at suporte@96fcom.net with the subject line "LGPD — [your name]", clearly stating which right you wish to exercise and providing your account details for identity verification. We will respond within 15 business days, as required by the LGPD.
Exceptions: some data may be retained even after a deletion request where the law requires it — such as financial and transaction records mandated by anti-money laundering legislation or by court order.
A 96fcom retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, always in compliance with applicable legal requirements:
The services of 96fcom are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If the platform identifies that an account was created by someone under 18, the account will be immediately closed, all balances will be cancelled, and the data will be deleted in accordance with our Terms and Conditions and the LGPD.
If you believe a minor has created an account on 96fcom, please contact our support team immediately at suporte@96fcom.net so we can take the appropriate steps without delay.
A 96fcom may update this Privacy Policy periodically to reflect changes in our services, Brazilian legislation, or our data processing practices. When we make significant changes — such as changes to the purposes of processing, the types of data collected, or retention periods — we will notify active users by email at least 15 days in advance.
The update date shown at the top of this page will always reflect the current version. We recommend reviewing this policy periodically to stay informed about how 96fcom protects your data. Continued use of the platform after a new version of this Policy takes effect constitutes acceptance of the updated terms.
For matters related to this Privacy Policy, the exercise of rights under the LGPD, or any questions about how your personal data is processed by 96fcom, please reach out through the following channels:
We respond to all LGPD-related requests within 15 business days. For requests requiring additional identity verification, we may ask for supporting documentation before processing.
96fcom processes all users' personal data in compliance with the General Personal Data Protection Law. Your data is used solely for account operation, payment processing, fraud prevention, and service communications. No information is shared with third parties without express consent or a legal obligation. To exercise your rights of access, correction, or deletion, send an email to suporte@96fcom.net with the subject line "LGPD". General privacy questions are answered at our help center.
Common questions from our users about how we handle their personal data